Privacy Policy

Introduction

This Privacy Policy ("Policy") describes how Razer77 ("we", "us", "our", or "Razer77") collects, processes, stores, shares, and protects the personal data of individuals who access or use the Razer77 online gaming platform at https://razer77.cam ("the Platform"). This Policy applies to all registered players, visitors, and any other individuals whose personal data we process in connection with our services.

Razer77 is committed to handling personal data responsibly and in accordance with applicable data protection principles. Our Platform is operated in English and is designed for players based in Malaysia. Where Malaysian data protection legislation applies — including obligations arising under the Personal Data Protection Act 2010 (PDPA) — we are committed to full compliance with those requirements.

By registering an account on the Razer77 Platform or otherwise providing us with your personal data, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your data as described herein. If you do not agree with this Policy, you must discontinue your use of the Platform.

Definitions

For the purposes of this Privacy Policy, the following terms shall have the meanings set out below:

• "Personal Data" means any information that relates to an identified or identifiable individual — including name, identification number, contact details, financial information, and online identifiers such as IP addresses.
• "Processing" means any operation performed on personal data, including collection, recording, storage, use, disclosure, erasure, or destruction.
• "Data Controller" means Razer77, which determines the purposes and means by which personal data is processed.
• "Data Processor" means any third party that processes personal data on behalf of Razer77, including payment service providers, KYC verification partners, and IT service providers.
• "Player" / "You" / "User" means any individual who accesses, registers on, or uses the Razer77 Platform.
• "KYC" means Know Your Customer — the process by which Razer77 verifies the identity of registered players in compliance with anti-money-laundering and responsible gambling requirements.
• "Cookies" means small text files placed on your device by the Platform to enable certain functionality and collect usage analytics.
• "PDPA" means the Personal Data Protection Act 2010 of Malaysia, which governs the processing of personal data in commercial transactions.

Data We Collect

Razer77 collects the following categories of personal data in connection with the operation of the Platform:

3.1 Registration & Account Data

When you create a Razer77 account, we collect: your full legal name, date of birth, email address, mobile phone number, username, and your chosen password (stored in encrypted form). This information is required to create and maintain your account.

3.2 Identity Verification (KYC) Data

To comply with anti-money-laundering obligations and responsible gambling requirements, we collect identity documents including government-issued photo identification (such as a Malaysian MyKad or passport), proof of residential address, and documentation confirming ownership of your registered payment method. These documents are submitted during the KYC verification process.

3.3 Financial & Transaction Data

We collect records of all deposits, withdrawals, and gaming transactions conducted through your Account. This includes transaction amounts in MYR, payment method references (e.g., partial account numbers, e-wallet identifiers), timestamps, and transaction status records. Full payment credentials are not stored by Razer77 — these are handled directly by our regulated payment processing partners.

3.4 Gaming Activity Data

We collect detailed records of your gaming activity on the Platform, including games played, bet amounts, game outcomes, session durations, and bonus usage history. This data is used for account management, responsible gambling monitoring, dispute resolution, and regulatory reporting.

3.5 Technical & Device Data

We automatically collect technical information when you access the Platform, including your IP address, device type, operating system, browser type and version, screen resolution, referring URL, pages visited, time spent on pages, and session identifiers. This data is used for security monitoring, fraud detection, and platform performance optimisation.

3.6 Communications Data

We retain records of communications between you and Razer77, including live chat transcripts, email correspondence, and support ticket histories. These records are maintained for quality assurance, dispute resolution, and regulatory compliance purposes.

How We Collect Personal Data

Razer77 collects personal data through the following means:

• Directly from you — when you complete the account registration form, submit KYC documents, make deposits or withdrawals, contact our support team, or update your Account profile;
• Automatically — through cookies, server logs, and tracking technologies when you access and interact with the Platform;
• From third-party partners — including identity verification services, payment processing partners (Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, Public Bank, Hong Leong), fraud prevention services, and where applicable, publicly available databases used for AML screening.

Data Processing & Use

Razer77 processes personal data for the following specific purposes:

Legal Basis for Processing

Razer77 processes personal data one or more of the following legal bases:

• Contractual necessity — processing is required to perform the contract between you and Razer77, including providing gaming services, managing your Account, and processing financial transactions;
• Legal obligation — processing is required to comply with applicable laws and regulatory requirements, including anti-money-laundering obligations, KYC requirements, and responsible gambling regulations;
• Legitimate interests — processing is necessary for the legitimate interests of Razer77, including fraud prevention, platform security, and service improvement, where such interests are not overridden by your fundamental rights and freedoms;
• Consent — where processing is based on your explicit consent, such as the receipt of promotional communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

Data Sharing & Disclosure

Razer77 does not sell your personal data. We share data with third parties only in the following circumstances and only to the extent strictly necessary for the stated purpose:

7.1 Payment Processing Partners

We share necessary financial and identity information with licensed payment service providers — including Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX operators, Maybank, CIMB, Public Bank, and Hong Leong — to facilitate deposit and withdrawal transactions. These providers operate under their own privacy policies and are subject to Malaysian financial services regulations.

7.2 Identity Verification Services

KYC documents and identity information may be shared with third-party identity verification service providers engaged by Razer77 to conduct identity checks in compliance with anti-money-laundering obligations. All such providers are contractually bound to process data solely for verification purposes and to maintain appropriate security standards.

7.3 Regulatory & Law Enforcement Authorities

Razer77 may disclose personal data to regulatory bodies, law enforcement agencies, or other competent authorities where we are legally required to do so, or where we reasonably believe that disclosure is necessary to prevent, detect, or prosecute criminal activity, including fraud and money laundering.

7.4 IT & Infrastructure Service Providers

We engage third-party IT service providers, hosting partners, and cybersecurity firms who may process personal data in the course of providing their services to Razer77. All such providers are subject to data processing agreements that restrict their use of personal data to the specific services they provide.

Data Retention

Razer77 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, including satisfaction of any applicable legal, regulatory, or reporting obligations. The following retention periods apply as general guide:

• Account data and KYC documents — retained for a minimum of five (5) years following account closure, in compliance with anti-money-laundering record-keeping requirements;
• Transaction records — retained for a minimum of five (5) years from the date of each transaction;
• Communications records — retained for a minimum of two (2) years from the date of the communication;
• Gaming activity logs — retained for a minimum of three (3) years;
• Technical and device data — retained for a maximum of twelve (12) months, unless retained for longer as part of an active fraud or security investigation.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with our internal data lifecycle management procedures.

Data Security

Razer77 implements a range of technical and organisational security measures to protect personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include, but are not limited to:

• 256-bit SSL/TLS encryption for all data in transit between your device and our servers;
• Encryption of sensitive data at rest, including passwords, KYC documents, and payment credentials;
• Role-based access controls ensuring that personal data is accessible only to authorised personnel with a legitimate need for access;
• Two-factor authentication (2FA) available for Player Accounts and mandatory for administrative access;
• Regular third-party security audits and penetration testing of the Platform infrastructure;
• Intrusion detection and monitoring systems operating 24 hours a day;
• Staff training on data protection obligations and security best practices.

In the event of a data security incident that affects your personal data, Razer77 will notify affected players and, where required, the relevant regulatory authorities within the timeframe prescribed by applicable law.

Cookies Policy

Razer77 uses cookies and similar tracking technologies to enhance your experience on the Platform and to collect analytical data about Platform usage. The following categories of cookies are used:

10.1 Strictly Necessary Cookies

These cookies are essential for the Platform to function correctly. They include session management cookies that keep you logged into your Account and security tokens that prevent cross-site request forgery (CSRF) attacks. These cookies cannot be disabled without significantly impairing the functionality of the Platform.

10.2 Analytics Cookies

We use analytics cookies to understand how visitors interact with the Platform — including which pages are visited most frequently, how long sessions last, and where technical errors occur. This information helps us improve Platform performance and user experience. Analytics data is collected in aggregated, anonymised form wherever practicable.

10.3 Functional Cookies

Functional cookies allow the Platform to remember your preferences, such as your chosen language setting, display preferences, and whether certain notices have been acknowledged. These cookies improve the consistency of your experience across sessions.

10.4 Managing Cookies

You can manage and delete cookies through your browser settings. Disabling non-essential cookies will not prevent you from using the Platform, though some personalisation features may be affected. For instructions on managing cookies in your specific browser, refer to your browser's help documentation.

User Rights

Subject to applicable data protection laws including the Malaysian Personal Data Protection Act 2010 (PDPA), you have the following rights in relation to your personal data held by Razer77:

11.1 Right of Access

You have the right to request a copy of the personal data that Razer77 holds about you. We will respond to verified access requests within 21 days of receipt.

11.2 Right to Correction

If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update that information. You may update basic Account information directly within your Account settings at any time.

11.3 Right to Erasure

You may request the deletion of your personal data. Please note that we may be unable to delete certain data that we are legally required to retain under anti-money-laundering, KYC, or other regulatory record-keeping obligations. Where a deletion request can only be partially fulfilled due to legal retention requirements, we will inform you of the specific data that cannot be deleted and the reason.

11.4 Right to Withdraw Consent

Where processing is based on your consent — such as receipt of marketing communications — you may withdraw that consent at any time by using the unsubscribe link in any marketing email or by updating your communication preferences in your Account settings. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.

11.5 Right to Lodge a Complaint

If you believe that Razer77 has processed your personal data in a manner inconsistent with applicable data protection law, you have the right to raise a complaint with the relevant data protection authority. In Malaysia, the supervisory authority for PDPA matters is the Personal Data Protection Commissioner.

Minors & Age Policy

The Razer77 Platform is strictly intended for individuals aged 21 and above. We do not knowingly collect or process personal data from any person under the age of 21. If we become aware that personal data has been collected from an individual under 21, we will take immediate steps to delete that data and close the associated Account.

If you believe that a person under the age of 21 has registered an account on the Platform, please contact our support team immediately so that we can investigate and act accordingly.

Third-Party Services

The Razer77 Platform integrates with third-party services to provide certain functionality, including payment processing, identity verification, and game content delivery. When you interact with these third-party services, your data may be processed in accordance with the third party's own privacy policy.

Razer77 is not responsible for the privacy practices of third-party services. We encourage you to review the privacy policies of any third-party providers you interact with directly, including your chosen payment provider (such as Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, or your bank).

The Razer77 Platform does not contain links to external websites for purposes other than those directly related to Platform functionality. Any third-party content accessed via the Platform is subject to the terms and privacy policies of the respective providers.

Policy Amendments

Razer77 reserves the right to update or amend this Privacy Policy at any time. Where changes are material, we will make reasonable efforts to notify registered players via email or by posting a prominent notice on the Platform prior to the changes taking effect.

The date on which this Policy was most recently updated is displayed at the top of this page. Your continued use of the Platform following the publication of an updated Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with any amendment, you must discontinue use of the Platform and request Account closure.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by Razer77, please contact using the details below: